Frequently Asked Product Questions

Wholesale donation (direct donation from distributers or stores), Used - New, Used - Like New, Used - Very Good, Used - Good

Each product lists a condition category. Definitions: • Wholesale Donation: Items donated from distributors or small stores due to overstock, mis shipment, or leftover inventory. The item may be: o In original packaging o In damaged packaging o A display because it never had packaging (e.g., a snowblower) or was assembled for display due to its size (e.g., an exercise bike). • Used - New: New, unused, and undamaged items ideally in original packaging. The box may have no or minimal damage. Note: We examine/test all consumer donations. • Used - Like New: Items in perfect working condition and looks new, with no visible signs of wear; packaging may be included with or without damage or no packaging (e.g., pendant lighting), but with all included parts. • Used - Very Good: Items function properly with minor cosmetic flaws; packaging may be included or repackaged, and some non-essential accessories may be missing. • Used - Good: Items function properly but may show wear from moderate use (such as a hammer or seed spreader, old wheel on a wheelbarrow); packaging may be damaged or repackaged, and some valuable parts may be missing.

We'll let you know when your purchase is ready with an email confirmation (or phone call). To pick up a purchase, must show ID or the order number.

Local delivery is available for large products only with an additional fee based on location. ZIP Codes: 97355: $15 97327, 97329, 97386, 97345: $25 Call 541-451-1234 to schedule delivery.

You can return for store credit in 14 business days with a receipt. No refunds.